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10 Articles from the past 90 days
   
 

02/07/2012

CONSUMER ALERT - Mo Money Taxes

A national tax preparation company, Mo Money Taxes, is leaving many consumers with serious questions. The home office of Mo Money Taxes is in Memphis, TN, and police there have confiscated computers and shut the business. The West Michigan location is at 101 E Broadway Ave, Muskegon Heights, MI 49444-2166, and calls to that location are being forwarded to voicemail.

02/02/2012

SCAM ALERT - GreenPoint Capital

NATIONAL BBB ALERT - An advanced fee loan company, GreenPoint Capital located in Lansing, Michigan, has been named by four consumers contacting the BBB, inquiring about their business practices. One consumer informed the BBB that GreenPoint Capital did not honor the contract she made with them after paying $800.00 by wire transfer. The consumer was told a $5000.00 loan would be in her account on 1/31/2012. The money was not provided, and the company representative called to ask for another $800.00, saying they needed more security on the loan. This consumer says GreenPoint Capital took everything she had plus money she borrowed from someone else to get the $800.00 to take out a loan.

01/19/2012

SCAM ALERT: Text Messages That Cost You!

Recently there have been reports of unwanted SMS (Short Message Service) texts showing up on cell phones, and the recipient being billed for them.

01/19/2012

CONSUMER ALERT - Fake BBB Email

FOR IMMEDIATE RELEASE Beware of fake complaint or request for information email claiming to be from bbb.org. If you receive an e-mail from a bbb.org address, DON’T OPEN IT! The Better Business Bureau is warning businesses to beware of a malicious email that pretends to be from the BBB about a complaint, or seeking accreditation information from the company. The phishing email is sent from the multiple email addresses with the subject line “Complaint #” followed by a nine-digit number, or referencing an SBQ Form. BBB Accredited and non-Accredited Businesses have been targeted and some consumers have received the Email. The body of the email claims that the company has received a complaint, or that the BBB needs more information, and asks them to respond by directing them to click through to what is actually is disguised link to a third party website.

01/16/2012

Don’t Cruise Your Way into a Vacation Scam

Winter and spring are prime months for ocean cruises, but the Better Business Bureau of Western Michigan (BBB) advises consumers to read all of the fine print before signing up for a special cruise deal. The BBB urges consumers to be especially cautious of unsolicited mail with offers of free or discounted cruises. In 2011, the BBB received more than 1,300 complaints against cruise companies. While legitimate cruise companies do offer specials periodically, there are always those sneaky few that end up leaving consumers on the hook for thousands of dollars. Many times, scammers will send numerous e-mails, postcards, and other mailings trying to get you to call them in order to claim your “free cruise.” Don’t be fooled by professional looking websites. Gather as much information as you can about the business, and ask a lot of questions before signing on the dotted line.

01/11/2012

QUESTIONS TO ASK BEFORE JOINING A GYM

Every year many of us make well-intended resolutions to change our lifestyles, and in reality many elect to acquire gym memberships intent on improving physical fitness and losing weight. Every year the BBB receives subsequent complaints in the middle of the year relating to contractual obligations that the consumers cannot typically cancel. The BBB wants to encourage consumers to pursue physical well being and improved lifestyles but when contemplating a gym membership or relationship there are a number of questions that need to be asked prior to entering any contractual relationship.

01/03/2012

Top Scams of 2011

Better Business Bureau investigates thousands of scams every year, from the latest gimmicks to schemes as old as the hills. Our new Scam Source (www.bbb.org/scam) is a comprehensive resource on scam investigations from BBBs around the country, with tips from BBB, law enforcement and others. You can sign up to receive our Scam Alerts by email, and you can also be a scam detective yourself by reporting scams you’ve discovered. We’ve divided scams up into nine major categories and picked the top scam in each, plus our Scam of the Year.

12/22/2011

CONSUMER ALERT - Door-To-Door Salesman wearing BBB Logo

An individual in the Kalamazoo area is making door-to-door sales with a BBB Logo on his jacket and wanting to install high efficient light bulbs and shower heads. THE BBB DOES NOT SOLICIT DOOR TO DOOR and this individual has no connection with the Better Business Bureau.

12/14/2011

CONSUMER & BUSINESS ALERT - Fake BBB Email

THOUSANDS OF BUSINESSES AND CONSUMERS ARE BEING EFFACTED BY THIS! Beware of fake complaint email claiming to be from bbb.org If you receive the fake complaint Email, DON’T OPEN IT! The Better Business Bureau is warning businesses to beware of a malicious email that pretends to be from the BBB about a complaint filed against the company.

11/28/2011

Holiday Help From Your BBB of Western Michigan

Shop or donate online only on sites that use technology that encrypts your personal and financial information before sending it for payment processing. Encrypting sensitive information makes it inaccessible to anyone outside the system. Any page on a site that asks for personal or financial information should have a URL or Web address beginning with https:// as opposed to the usual http://.


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