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03/13/2012

CONSUMER ALERT: Two important alerts today!

Two important consumer alerts today: #1 Michigan’s Attorney General alleges that from July 2006 through January 2012 API Worldwide Holdings and its operators ran a Ponzi scheme promising huge returns on investments. #2 WOOD-TV ran an important story recently about the safety of used cars that were involved in accidents.

02/02/2012

SCAM ALERT - GreenPoint Capital

NATIONAL BBB ALERT - An advanced fee loan company, GreenPoint Capital located in Lansing, Michigan, has been named by four consumers contacting the BBB, inquiring about their business practices. One consumer informed the BBB that GreenPoint Capital did not honor the contract she made with them after paying $800.00 by wire transfer. The consumer was told a $5000.00 loan would be in her account on 1/31/2012. The money was not provided, and the company representative called to ask for another $800.00, saying they needed more security on the loan. This consumer says GreenPoint Capital took everything she had plus money she borrowed from someone else to get the $800.00 to take out a loan.

08/18/2011

Watch Out for False Emails Requesting a BBB Rating Verification

BBB cautions businesses and consumers about an email that purports to come from BBB. The email appears to come from a fake BBB address (BBBupdate@post.com) in the Atlanta metro area and falsely requests verification of BBB Ratings.

08/02/2010

CONSUMER ALERT: Satellite TV Complaints Reveal Common Customer Grievances

August 2, 2010 – Grand Rapids, MI – In the past three years, more than 53,000 customers have complained to the Better Business Bureau about satellite TV providers, with 39,000 of those complaints filed against DirecTV and 13,000 filed against Dish Network. Many complaints stem from fees and terms outlined in the customer agreement and the BBB recommends that TV viewers planning to make the switch to satellite should read the fine print closely.

08/02/2010

CONSUMER ALERT: BBB Warns Beware of "Express Package Delivery"

Once again, the BBB of Western Michigan warns regional consumers that a false postcard from: Express Package Delivery PO Box 820 Whitehouse TX 75791 Phone: (877) 766-1235 requests the recipient to call that number and includes a false package and tracking number. The offer is probably a scam like notice to try to sell travel or other non-ordered items. This same type offer is sent during the Christmas holidays and caused many west Michigan consumers to respond.

08/02/2010

100802a CONSUMER ALERT: BBB Warns Against Five Scams Targeting Senior Citizens

Fraud targeting senior citizens is a growing concern as millions have fallen victim to scammers. The Better Business Bureau encourages families to keep the lines of communication open with their elders regarding finances and to recognize some common cons targeting senior citizens.

06/14/2010

CONSUMER ALERT: Advance Fee Loan “Scam” Uses Grand Rapids Address

Come on people; “advance fee loans” are a long term problem. “NEVER” send money to have to “secure” a loan. How many times do we have to report this before cash strapped consumers will check out all offers at www.bbb.org.

10/16/2009

BBB Warns of New Phishing E-mail Posing as BBB Complaint Confirmation

Better Business Bureau is alerting consumers and businesses about a new phishing attack that resembles an e-mail confirmation claiming the recipient has filed a complaint with BBB about a business. The malicious e-mails first came to the attention of BBB on Thursday, October 15.


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