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12/04/2012
In the past few days, we've seen a dramatic increase in complaints and conversations regarding suspicious BBB emails that have been circulating. Scammers have been using the BBB logo and brand to spread viruses and malware on to unsuspecting users' computers.
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03/30/2012
As phishing attacks using our name continue circulating, targeting both accredited and non-accredited businesses, we would like to assure you that the Better Business Bureau has played no role in this process, nor has information you’ve shared with us been compromised or caused you to become the target of these emails. Despite our best efforts to stop these fraudulent emails (see below), these phishing attacks may continue. Therefore, in an effort to help prevent any further issues, we’re issuing a general guideline which businesses and individuals should follow to determine if emails are actually from the BBB.
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01/19/2012
FOR IMMEDIATE RELEASE
Beware of fake complaint or request for information email claiming to be from bbb.org. If you receive an e-mail from a bbb.org address, DON’T OPEN IT!
The Better Business Bureau is warning businesses to beware of a malicious email that pretends to be from the BBB about a complaint, or seeking accreditation information from the company.
The phishing email is sent from the multiple email addresses with the subject line “Complaint #” followed by a nine-digit number, or referencing an SBQ Form. BBB Accredited and non-Accredited Businesses have been targeted and some consumers have received the Email.
The body of the email claims that the company has received a complaint, or that the BBB needs more information, and asks them to respond by directing them to click through to what is actually is disguised link to a third party website.
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12/14/2011
THOUSANDS OF BUSINESSES AND CONSUMERS ARE BEING EFFACTED BY THIS!
Beware of fake complaint email claiming to be from bbb.org
If you receive the fake complaint Email, DON’T OPEN IT!
The Better Business Bureau is warning businesses to beware of a malicious email that pretends to be from the BBB about a complaint filed against the company.
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11/01/2010
The holidays are a happy time for food, family, and friendship, but they are also a time for fraud. Consumers can fall into any number of traps over the holidays and become victim to identity thieves, hackers and deceptive merchants online. The Better Business Bureau is warning holiday shoppers and donors to look out for five common scams this season.
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08/02/2010
The Better Business Bureau is warning businesses to beware of another malicious email that pretends to be from the BBB about a complaint filed against the company. The most recent email came to the BBB’s attention July 28, 2010. The previous emails were generated in April, 2010.
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08/02/2010
SCAM Company: Whitestone Credit Union
“Fake” Address: 15258 Millhouse Court
Grand Haven MI 49417
Scam Phone: 1-877-762-1458
Scam Website: www.whitestonecreditunion.com
Come on people; “advance fee loans” are a long term problem. “NEVER” send money to have to “secure” a loan. How many times do we have to report this before cash strapped consumers will check out all offers at www.bbb.org.
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07/01/2010
July 1, 2010 – Grand Rapids, MI - The Better Business Bureau is warning car shoppers to beware of websites offering too-good-to-be-true deals on repossessed cars. The BBB has heard from people across the country who thought they were buying from a reputable dealer online but were actually sending money to scammers posing as legitimate, already established community dealerships.
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04/13/2010
The Better Business Bureau is warning businesses to beware of a new malicious e-mail that pretends to be from the BBB about a complaint filed against the company. The e-mail first came to the BBB’s attention on April 12, 2010.
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10/20/2009
The Better Business Bureau is alerting Michigan consumers and businesses about a new phishing attack that resembles an email confirmation claiming the recipient has filed a complaint with the BBB of Western Michigan about a business. The malicious emails first came to the attention of the BBB on Thursday, October 15.
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04/01/2004
The CAN-SPAM Act of 2003 (Controlling the Assault of Non-Solicited Pornography and Marketing Act) establishes requirements for those who send commercial email, spells out penalties for spammers and companies whose products are advertised in spam if they violate the law, and gives consumers the right to ask emailers to stop spamming them.
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11/01/2002
Consider “masking” your email address.
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04/01/2002
Do you receive lots of junk email messages from people you don't know? It's no surprise if you do. As more people use email, marketers are increasingly using email messages to pitch their products and services. Some consumers find unsolicited commercial email - also known as "spam" - annoying and time consuming; others have lost money to bogus offers that arrived in their email in-box.
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