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04/30/2013
BBB finds award notifications for airline tickets or cruises are promotions for high pressure sales pitches for expensive travel clubs that don't deliver promised savings, with costs for promotions.
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02/19/2013
Consumers in the Western Michigan area are receiving letters offering a free Android tablet computer. The letters offer consumers the tablet computer to keep in exchange for testing the tablet and completing a brief opinion survey.
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02/04/2013
It’s time to book a cruise if cool ocean breezes are calling your name and you’re dreaming of lounging poolside, 24-hour buffets and enchanting ports of call. More than 20 million people worldwide are expected to embark on cruises this year, according to Cruise Market Watch.
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07/22/2011
Corporate Travel was brought to the BBB’s attention on July 20, 2011 by a West Michigan business owner. The company had received an unsolicited fax offer of “discounted travel voucher” package deals. The fax displays the BBB Accredited Business Seal; this company is NOT accredited with the BBB of Western Michigan or any other BBB under the name of Corporate Travel. The BBB in Spokane Washington has also received information regarding these faxes arriving in their area.
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07/19/2011
Nowadays, cell phone users are surfing the web, receiving emails and watching movies all on their smartphone with just the click of a button from just about anywhere. However, when traveling abroad, many consumers fail to recognize that their data plan is constantly in use even when they think their phone isn’t. Better Business Bureau is advising consumers to either turn off their phone or make the necessary data arrangements with their cell phone provider to avoid thousands of dollars worth of data charges while traveling abroad this summer.
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05/03/2011
With summer just around the corner, many consumers are beginning to plan their vacation getaway. While dreaming of island sun, many travelers fail to factor in the uncertainties that come with flying, such as unpredictable weather patterns, aviation system issues, maintenance or crew problems into their travel plans. BBB, along with the U.S. Department of Transportation, are advising vacationers to plan ahead when traveling this summer to ensure safety and timeliness.
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11/01/2010
The Holidays are a time of cheer, but they can also be a time for battling traffic and bad weather all the way to Grandma’s house. Staying safe should be a top priority for all travelers so the Better Business Bureau recommends taking a few precautions when hitting the road this holiday.
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04/10/2010
Vacation rentals can be a great way to save money when traveling on a tight budget and many travelers are foregoing the mint on the pillow experience for more reasonable and less cushy accommodations. The Better Business Bureau advises vacationers to do their research before booking rentals because sometimes the properties are not as advertised.
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03/01/2005
The thought of owning a vacation home may sound appealing, but the year-round responsibility — and expense — that come with it may not. Purchasing a timeshare or vacation plan may be an alternative. If you consider a timeshare or vacation plan, the Federal Trade Commission (FTC), the nation’s consumer protection agency, says it’s a good idea to do some homework.
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06/01/2003
If you plan to travel overseas and drive while you're there, it's a good idea to get an international driving permit (IDP) to accompany your U.S. state-issued driver's license. But make sure your IDP is from one of two associations authorized to issue IDP's in the U.S. - the American Automobile Association (AAA) and the American Automobile Touring Alliance (AATA). According to the Federal Trade Commission (FTC), the nation's consumer protection agency, IDPs sold and issued by any other organization to U.S. residents are bogus and could cause problems with local authorities if you are caught driving with one.
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07/01/1999
Planning a school break trip? A sunny beach? A foreign country? Skiing? If you're using a special tour package, you may think everything's taken care of. How sure are you?
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