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02/19/2013
Consumers in the Western Michigan area are receiving letters offering a free Android tablet computer. The letters offer consumers the tablet computer to keep in exchange for testing the tablet and completing a brief opinion survey.
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02/18/2013
A travel agency can make the process of booking your spring vacation quick and painless, but choosing the wrong agency can turn your dream vacation into a nightmare. Better Business Bureau is advising consumers to do their research before booking their next vacation.
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06/06/2012
As families, students and friends gear up for their summer travel plans, Better Business Bureau warns of the following scams and travel headaches that could potentially plague consumers this summer:
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01/16/2012
Winter and spring are prime months for ocean cruises, but the Better Business Bureau of Western Michigan (BBB) advises consumers to read all of the fine print before signing up for a special cruise deal.
The BBB urges consumers to be especially cautious of unsolicited mail with offers of free or discounted cruises. In 2011, the BBB received more than 1,300 complaints against cruise companies. While legitimate cruise companies do offer specials periodically, there are always those sneaky few that end up leaving consumers on the hook for thousands of dollars.
Many times, scammers will send numerous e-mails, postcards, and other mailings trying to get you to call them in order to claim your “free cruise.” Don’t be fooled by professional looking websites. Gather as much information as you can about the business, and ask a lot of questions before signing on the dotted line.
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07/19/2011
Nowadays, cell phone users are surfing the web, receiving emails and watching movies all on their smartphone with just the click of a button from just about anywhere. However, when traveling abroad, many consumers fail to recognize that their data plan is constantly in use even when they think their phone isn’t. Better Business Bureau is advising consumers to either turn off their phone or make the necessary data arrangements with their cell phone provider to avoid thousands of dollars worth of data charges while traveling abroad this summer.
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07/19/2011
The summer months are the perfect time for a vacation getaway. Unfortunately, they are also the perfect time for a home robbery. According to the FBI, the summer months of July and August have the highest rates of burglaries. Better Business Bureau is advising homeowners, who are looking to secure their property this summer, to do their research when picking a home security system.
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05/03/2011
With summer just around the corner, many consumers are beginning to plan their vacation getaway. While dreaming of island sun, many travelers fail to factor in the uncertainties that come with flying, such as unpredictable weather patterns, aviation system issues, maintenance or crew problems into their travel plans. BBB, along with the U.S. Department of Transportation, are advising vacationers to plan ahead when traveling this summer to ensure safety and timeliness.
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04/10/2010
Vacation rentals can be a great way to save money when traveling on a tight budget and many travelers are foregoing the mint on the pillow experience for more reasonable and less cushy accommodations. The Better Business Bureau advises vacationers to do their research before booking rentals because sometimes the properties are not as advertised.
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03/01/2005
The thought of owning a vacation home may sound appealing, but the year-round responsibility — and expense — that come with it may not. Purchasing a timeshare or vacation plan may be an alternative. If you consider a timeshare or vacation plan, the Federal Trade Commission (FTC), the nation’s consumer protection agency, says it’s a good idea to do some homework.
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